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  4. How can I check the status of my order?
  1. Home
  2. Knowledge Base
  3. Developing
  4. How can I check the status of my order?

How can I check the status of my order?

How can I check the status of my order?

You will receive an email when we begin your order, confirming that your film is in our hands and safe! If you do not receive this email, you can check your account by logging in from our site navigation. Once your order reads “Order Started“, we have received and started your order.

Additionally, you can check the status of your order by accessing https://status.gelatinlabs.com/. Use the same email address you used while ordering to retrieve the latest order status.

For expedited status updates, as quick as same-day developing, and added attention to your order, add FAST PASS to your order.
Dedicated FAST PASS support email: [email protected]

Due to high order volumes, we are not accepting calls at this time. This is an effort to stay laser focused on your film orders, ensuring no distractions to our team.

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Add More Film

A GelForm is a thoughtfully crafted balance of temperature and contrast—bundling them into distinct looks that are both intuitive and reliable. Whether you prefer a clean, true-to-film rendering, a punchy high-contrast feel, or something with a bit more warmth or coolness, there’s a GelForm that fits your style.

We’ve created a set of unique formulas (GelForms) that unlock endless possibilities—making your photos more personal and distinctive. These are not presets, but in-scanner adjustments to get the best from your film.

HOW IT WORKS

Choose the GelForm that best fits your style and application – we apply carefully tuned formulas based on contrast and temperature. For specialty GelForms, we can also preserve details like sprockets or the rebate edge.

Each formula is unique and will render a different result. Explore the possibilities of your images by experimenting with each GelForm. (Note: Results may vary from sample images, and depend on the film stock chosen, exposure settings while shooting, and film storage).

SCANNER INFO

Each GelForm is made possible by professional film scanners that evoke different styles. To understand which GelForm relates to each scanner, refer to the table below.

ScannerGelForm
Noritsu HS-1800THE STANDARD, THE HI-C, THE HI-C SPIKED, THE FLAT EARTH, THE NOIR, THE FLAT MOON
Fujifilm Frontier SP-3000THE FRINGE, THE SPACELY
Fujifilm Frontier SP-500THE PALM-AIRE, THE ELIZABETH

Image Credit

Photographer:

Services

At Gelatin Labs, we can process, digitize, and print your film. Start by selecting from our three service offerings to find the best options for your film.

  • develop-scan-1024x1024 DEVELOP + SCAN – What you get: Film processing and digital copies of your images. For already shot film that requires film processing. Get your images via an easy download link to your email.
  • develop-1024x1024 DEVELOP ONLY – What you get: Film processing, without digital copies. For those that scan at home and are just looking for their negatives back.
  • scan-1024x1024 SCAN ONLY – What you get: Digital copies of your already processed film. For those that want rescans of previously developed film from their archive or attic.
Knickerbocker • SoHo, NYC
VIEW ON Google Maps

How do I drop off my film?

1. Place your film order on gelatinlabs.com – select ‘Return Shipping’ at checkout’ to get negatives returned (and prints, if you ordered them).

2. Envelopes for your order are provided over the counter. Write your name and order number, and load film rolls inside.

3. Hand over your envelope to a Knickerbocker team member.

Your film will head to Gelatin Labs every Monday and Thursday!

175627984_500852517631011_5997766633060744293_n
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Paper Plane Coffee Co. • MONTCLAIR, NJ
VIEW ON Google Maps

How do I drop-off my film?

1. Place your film order on gelatinlabs.com – select ‘Ship Negatives’ to get negatives returned (and prints, if you ordered them).

2. Our box is located near the exit of the coffee shop. Take an envelope (or your own ziploc), bag up your film, and write your order number. Your film will head to Gelatin Labs!

paperplane_box_1 2
paperplane_box_3
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Mail Services
Capitol Hill Arts Workshop Darkroom • WASHINGTON, DC
VIEW ON Google Maps

How do I drop-off my film?

1. At the front entrance, buzz in to be let inside.

2. The Gelatin drop-off box is directly across from the front desk. Place your order via the QR code on the box. Select ‘Ship Negatives’ to get negatives (and prints, if you ordered them) returned.

3. Take an envelope (or your own ziploc) from the front desk, bag up your film, and write your order number. Your film will head to Gelatin Labs!

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photo printing New York
Photo Lab

Turnaround

FLEXIBLE

For those not on a deadline, we process in the order we receive your film. Estimates are updated to reflect the current average time from “order start” to “order finish”. Flexible estimates are not guaranteed.

Order size and options chosen may affect turnaround time. Lots of film? Expect a longer lead time.

  • color-1024x1024 Color C-41: 2-5 Days
  • black and white-1024x1024 Black+White: 4-9 Days
  • e6-1024x1024 Color E-6: 4-10 Days
  • ecn2-1024x1024 Color ECN-2: 4-10 Days

FAST PASS

Jump the developing line and receive your scans as soon as possible. We start your order immediately, and work to get it out the door within one business day. Estimates guaranteed.

  • color-1024x1024 Color C-41: Same to next Business Day
  • black and white-1024x1024 Black+White: 3 Business Days

Print With Gelatin Labs

Fill out the form below and our team will get back to you via email with a link for you to upload your images.

It’s Time To Get Printing!

Whatever type of work you create, the Gelatin Labs Print Upload will render beautiful, archival prints that will enable you to bring your art off of your screen and into the realm of physical existence. The process is simple: select your print size, upload your images, and pick from three distinct finishes!

8x10 inch

Body text for more information. Body text for more information.
Choose this print size

4x6 inch

Body text for more information. Body text for more information.
Choose this print size

Pushing / Pulling

Mark rolls (+1, +2, +3, -1) according to the options you have selected.
  • pull film-1024x1024 PULLING FILM
    Developing film for a shorter time, which can help recover some detail in pictures that turned out too bright. However, this technique is less common for color negative film and may not always be necessary.
  • box-speed-1024x1024 NORMAL DEVELOPING
    Developing film for longer to brighten up pictures that turned out too dark. This can help bring out more details and make colors pop, but it can also make the picture a little grainy.
  • push film-1024x1024 PUSHING FILM
    Developing film for longer to brighten up pictures that turned out too dark. This can help bring out more details and make colors pop, but it can also make the picture a little grainy.

Start Your Film Order

Welcome to Gelatin Labs, your trusted partner for all your film photography needs! We recognize that each photographer has their unique preferences, which is why we are excited to introduce two remarkable options to cater to your individual needs: Simplified and Customized.

Simplified

DEVELOP + SCAN • PRINT

  • Streamlined options for quick checkout
  • Choose the look & feel of your images
  • Less options for an uncomplicated experience
Let’s Begin!

Customized

DEVELOP • SCAN • PRINT

  • Expanded customization for film types, options, services
  • Upgrade to SuperPro hi-res scans
  • More options for the more advanced user
Let’s Begin!

Contact Sheet

  • A contact sheet is a photographic overview of your entire film roll. First, we cut and sleeve your roll in PrintFile sleeving.

    We scan the entire sleeved roll with a high resolution flatbed scanner. This hi-res, single-image overview allows you to quickly view and assess all photos for easy selection and sharing.