Get in touch.
Email us, check on an order, or come by one of our labs.
How can we help?
Where’s my order?
Check the latest turnaround times and order updates.
Questions
General questions about film, scans, and our services.
NYC store
NYC-specific questions and orders.
Talk it through
Choosing services, troubleshooting film, or reviewing your scan results? Book a quick call and we’ll give you our full attention.
Schedule a 10-min call (opens in a new tab)
For order status, use the tracker or email so everything stays in one place.
Mail film to us
Place your order online first, then mail your film here.
Gelatin Labs515 Valley St. Ste 160Maplewood, NJ 07040
Visit a lab
Storefront + lab
Gelatin Labs NYC
East Village, New York
Hours
Mon–Fri: 11 AM – 6 PM
Saturday: 2 PM – 5 PM
Sunday: Closed
Saturday: 2 PM – 5 PM
Sunday: Closed
Retail storefront with on-site film processing. Shop film, cameras, art, accessories, and more.
- Gallery
- Events
- Cameras
- Film
- Disposables
- Photobooks
- EDC
- Accessories
Lab headquarters
Gelatin Labs NJ
Maplewood, NJ
Hours
Mon–Fri: 10 AM – 5 PM
Sat–Sun: Closed
Sat–Sun: Closed
Lab headquarters, open to walk-ins. No online order needed to drop off film.
- Film
- Disposables
Can’t get to a lab? Drop film at a partner spot in NJ, NYC, DC or California.
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The Standard
The Hi-C
The Hi-C Spiked
The Flat Earth
The Noir
The Flat Moon
The Fringe
The Spacely
The Palm-Aire
The Elizabeth
