My roll turned out blank. Do you credit it back?
June 17, 2020
No Comments
For blank rolls, we refund the scan cost associated with it.
Author: gelat519
Can I receive a mailing label to get my order to Gelatin Labs?
June 17, 2020
No Comments
For certain size orders, we include a label with your returned negatives to ship your next order to us
How do I get into the Client Gallery?
June 15, 2020
No Comments
We are now accepting submissions.
Should I mark my cameras/rolls for printing?
June 15, 2020
No Comments
Mark each roll/camera that needs printing with a ‘P’ using a sharpie.
What equipment do you use to print my film photos?
June 15, 2020
No Comments
For 4×6 prints, we use a DNP commercial printer.
I have already developed negatives. Can you scan them?
June 15, 2020
No Comments
If you have negatives that are already developed, you can send those to us for scanning.
Can you scan with film borders included?
June 15, 2020
No Comments
At this time, we cannot scan with film borders included.
Can you scan Half-Frame or Panoramic film?
June 15, 2020
No Comments
Yes, and you can select those scans during the order process.
What resolution are your scans?
June 15, 2020
No Comments
Included: 3024 x 2005, Upgraded: 6048×4011
