Shipping

What address should I send film to?

Gelatin Labs 2395 Springfield Ave Vauxhall, NJ 07088

Is there anything I need to include in my package (besides my film)?

We require all customers to write their order number on the outside of their package (at the very least).

How do you recommend packaging film?

Most customers send film in bubble mailers via USPS. Media Mail is the most affordable service.

Do I have to worry about my film being XRAYed in the mail?

We haven’t seen any affects of an X-RAY on orders unless the customer traveled through an airport with their film.

Can I receive a mailing label to get my order to Gelatin Labs?

For certain size orders, we include a label with your returned negatives to ship your next order to us

How will I know when you have received my film?

We recommend getting tracking on your shipment. When your package reports it has been delivered, that means that it has been signed for by our receiving service.

What carrier do you use to ship my film/prints back?

United States Postal Service.

Will I get tracking when my film/prints are heading back to me?

You will receive an email with detailed tracking when USPS scans in your package.

How and where do I drop-off and pickup my film?

If you are local to South Orange, NJ, you can request our local drop-off address.

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How do I drop off my film?

1. Place your film order on gelatinlabs.com – select ‘Return Shipping’ at checkout’ to get negatives returned (and prints, if you ordered them).

2. Envelopes for your order are provided over the counter. Write your name and order number, and load film rolls inside.

3. Hand over your envelope to a Knickerbocker team member.

Your film will head to Gelatin Labs every Monday and Thursday!

How do I drop-off my film?

1. Place your film order on gelatinlabs.com – select ‘Ship Negatives’ to get negatives returned (and prints, if you ordered them).

2. Our box is located near the exit of the coffee shop. Take an envelope (or your own ziploc), bag up your film, and write your order number. Your film will head to Gelatin Labs!

How do I drop-off my film?

1. At the front entrance, buzz in to be let inside.

2. The Gelatin drop-off box is directly across from the front desk. Place your order via the QR code on the box. Select ‘Ship Negatives’ to get negatives (and prints, if you ordered them) returned.

3. Take an envelope (or your own ziploc) from the front desk, bag up your film, and write your order number. Your film will head to Gelatin Labs!

Turnarounds

At Gelatin Labs, quality is our main priority for every order. Our team keeps film moving through the lab as efficiently as possible, but estimates are not guaranteed. 

Current FLEXIBLE TURNAROUND Estimates:

Order size and options chosen affect turnaround time.

Small orders (5 rolls or less) with fewer options (up to Pro Level scans) take less time. Larger orders (6 rolls or more) with more options (including SuperPro scans) will take longer.

For faster, guaranteed timelines, use our Fast Pass ⚡️ service.

Print With Gelatin Labs

Fill out the form below and our team will get back to you via email with a link for you to upload your images.
Print Form

Please choose your print size(s):

Finish Preference

It’s Time To Get Printing!

Whatever type of work you create, the Gelatin Labs Print Upload will render beautiful, archival prints that will enable you to bring your art off of your screen and into the realm of physical existence. The process is simple: select your print size, upload your images, and pick from three distinct finishes!

8x10 inch

Body text for more information. Body text for more information.

4x6 inch

Body text for more information. Body text for more information.

Start Your Film Order

Welcome to Gelatin Labs, your trusted partner for all your film photography needs! We recognize that each photographer has their unique preferences, which is why we are excited to introduce two remarkable options to cater to your individual needs: Simplified and Customized.

Simplified

DEVELOP + SCAN • PRINT

  • Streamlined options for quick checkout
  • Choose the look & feel of your images
  • Less options for an uncomplicated experience

Customized

DEVELOP • SCAN • PRINT

  • Expanded customization for film types, options, services
  • Upgrade to SuperPro hi-res scans
  • More options for the more advanced user

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